FREQUENTLY ASKED QUESTIONS
Are you a factory or a trading company ?
With family invested 3 factories , WAECLE is a trading company specially dealing spare part for commercial vehicles ,also source truck trailer parts if required .
What kind of products do you offer？
WAECLE Automotive specially dealing spare for truck , trailer , tractor and bus , mainly Europe range and America range , also for Japan trucks and Chinese trucks , pend on customer requirements .
How do you control the products quality ?
WAECLE requires using good material for components, which are from famous brand over the world , like Alstrom Korea, HV (Hollingsworth & Vose) USA, Gessner GERMANY, AB Glue from Taiwan, Steel Material from BAO steel Shanghai, etc.
Builds & performs strictly the operation & QC documents, with process requirement, parameters, key points for quality control in every production process.
Do you make some tests for your products ?
Yes, we make test 100% for all products from WAECLE before delivery. We also will test some performance parameters in laboratory. you may contact for test video if required .
How is your after-service?
No headache for any complaints. WAECLE promises to take all responsibility if it’s caused by WAECLE products. and warranty available 12 months for main products , We response quick in 24 hours. We feedback to you with our solution in 3 days.
